1. Submit Your Request
   Use the form on this page to describe the modification you need. Include details, photos, or examples to help us understand the scope.
2. Review & Confirmation
   Our team reviews all submissions. If the modification is feasible, we’ll send you a quote with price estimate based on the specifications provided.
3. Approval & Payment
   Once you approve the quote, we’ll send an invoice. Your Custom Shop order begins production after payment is received. *Once the invoice is issued, any requested changes will incur an order-change fee.
4. Production (4–6 Weeks)
   After payment is received, your order enters our production queue. No changes or cancellations can be made beyond this point. Your gear is built by hand in our California workshop. Lead times vary depending on modification complexity and current workload.
5. Shipping
   We’ll ship your completed Custom Shop order and send tracking information when it leaves the shop.

Our Custom Shop can perform a range of specialty modifications to our existing designs. Common examples include:

• Adding carry handles
  
• Adding an Easy-Out hole to convert an upper pouch to a tape holder
  
• Changing tool slot divisions
  
• Adding SuperFabric® reinforcement to selected areas
  
• Expanding color configuration options
  

We can also do contrast stitching, replacing some or all black thread with a chosen color. Multiple thread colors may be possible but can be limited by construction requirements, and each additional color will incur an added charge.

What We Don’t Offer

At this time, we do not offer:

• New, ground-up designs or major redesigns (e.g., changing the overall shape or size of pouches)
  
• Designs based on products from other companies
  
• Custom hardware such as colored buckles or metal hammer loops
  
• Custom embroidery (patch sourcing—such as USA flag patches—may be possible but is not guaranteed)
  
• Fabric, trim, or webbing colors outside the options shown on our Color Swatches page
  

While expanded color configurations are available—including combinations of three or more fabric colors—we are limited to materials and colors currently offered in our line.

• Once the invoice is issued, any requested changes will incur an order-change fee.
• Once your invoice is paid, your order enters our production queue. No changes or cancellations can be made beyond this point.

Custom orders are made specifically for you and are generally non-refundable. However, if there's a defect or error on our part, we'll work with you to make it right at no additional cost.