Limited 2 Year Warranty: Occidental Manufacturing, Inc. offers a limited 2 year warranty for its Badger products sold within the United States and Canada. We will repair or replace (at Occidental’s discretion) any item or set component found to be defective in materials or workmanship within two years of the original retail purchase.

What is covered:

• Failures of buckles.
• Issues with assembly.
• Stitches coming apart.

What is not covered:

• Normal wear and tear, including abrasions, punctures, cuts, fading, etc.
• An entire set when one component is in question.
• Damage caused by accident, misuse, abuse or alterations.
• Cost of shipment to Occidental.
• Return Shipping outside the United States.
• Consequential damages, incidental damages or expenses, including damages to property.
• Combination Sets: If a single component, such as a bag or belt, of a combination set is determined to be defective, only the defective component will be replaced or repaired.

INTERNATIONAL LIMITATIONS: For Badger products shipped overseas internationally, please note that any Occidental Manufacturer warranty is not valid; manufacturer service options are not available.

To begin a warranty claim please fill out the warranty request form here.

Repairs: Nylon Tool Bag Repair Policy - We do not offer repairs on our nylon gear due to the structural limitations of woven synthetic fibers. When nylon becomes torn or frayed, the integrity of the weave is compromised and cannot be re-stitched or restored to its original strength—only surface patching is possible. Because we do not provide patching services, replacement is recommended for compromised components to ensure continued safety and performance.

Recommended Care and Maintenance. Follow this guide to keep you gear in top shape. 

• Brush off jobsite grit daily, and wipe down with a damp cloth as needed, and let it air dry.
• Occasionally shake out debris from the inside.
• Avoid prolonged sun exposure and heavy chemical cleaners.
• For stubborn grime, use mild soap and water.
• Store in a cool, dry place when not in use.

Abrasions or small tear repair - Our 1000D Nylon Fabric is durable, lightweight, and resistant to water and wear but it is not indestructible. If you notice any abrasions or small tears, it's important to act early before they spread and worsen.

• Catching minor damage early can prevent it from becoming irreparable, especially in high-stress areas like seams, corners, or straps.
• Use a nylon repair tape or fabric patch (such as Tenacious Tape or Gear Aid) to seal the area. Super Glue will do the trick in a pinch on small areas.
• Make sure the surface is clean and dry before applying the patch.
• For added strength, you can stitch over the damaged area with heavy-duty thread.

Limited Warranty Of Occidental Mfg., Inc.

Occidental Manufacturing, Inc. warrants that all Badger Tool Belts and Tool Bags will be free from defects in material or workmanship for a period of two years from date of purchase. Seller’s sole obligation and your exclusive remedy under this Limited Warranty and, to the extent permitted by law, any warranty or condition implied by law, shall be the repair or replacement of parts, without charge, which are defective in material or workmanship and which have not been misused, carelessly handled, or mis-repaired by persons other than Occidental Mfg. Inc..

To make a claim under this Limited Warranty, contact customer service for repair authorization and return instructions.

Any implied warranties shall be limited in duration to two years from date of purchase.

In no event shall seller be liable for any incidental or consequential damages (including but not limited to liability for loss of profits) arising from the sale or use of this product

International Limitations

For Badger products shipped overseas internationally, please note that any Occidental Manufacturer warranty is not valid; manufacturer service options are not available. The products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements. You are responsible for assuring that the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country.